RMA

Do you want to return a product because it is defective, within or outside of the warranty period? Then log in to your account and click on 'Returns'. No account yet? Then first create an account and under 'Returns' choose the option 'Create a new return request' and then select 'Create offline order'.

Before returning any item to us, please carefully read our Return Policy.

ALTERNATE REPAIR CHANNELS FOR CERTAIN BRANDS

  • It is best to register Ableton (Push) repairs directly with Ableton yourself. Send an email to [email protected] or call +49 30 288 763-231 (10h00 - 18h00 CET) and Ableton will arrange shipping for you.
  • AIAIAI service and support is only available directly through AIAIAI. You can submit your application via this link.
  • Behringer products must be registered directly with Behringer/Music Group by the customer. Sign up Behringer repairs here.
  • Native Instruments repairs - within and outside the warranty period - are best requested directly with NI. You can do so via this link.